Privacy Policy

1. Your Privacy Is Important to Us

At All About You Therapy Services, we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information in accordance with federal law (HIPAA) and Utah state law.

---

2. Information We Collect

When you engage with our services or visit our website, we may collect the following types of information:

• Identifying Information: Name, address, phone number, email

• Health Information: Mental health history, medical records, session notes

• Insurance Information: Policy numbers, billing details

• Technology Data: IP address, browser type, and limited cookies (for website performance only)

---

3. How We Use Your Information

We may use your information to:

• Provide counseling or therapy services

• Schedule appointments and communicate with you

• Process billing and insurance claims

• Maintain accurate records as required by law

• Improve our website and client experience

We will only use or disclose your Protected Health Information (PHI) as permitted or required by HIPAA and Utah Code Title 26B (Health and Human Services).

---

4. Your Rights Under HIPAA & Utah Law

As a client, you have the right to:

• Access and request copies of your health records

• Request corrections to inaccurate information

• Request restrictions on disclosures

• Receive an accounting of certain disclosures

• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us directly at the number or email above.

---

5. Confidentiality & Legal Exceptions

All information shared in therapy is confidential. However, Utah law and professional ethics require or permit disclosures in specific circumstances, including:

• Suspected abuse or neglect of a child, elder, or vulnerable adult

• Threats of serious harm to self or others

• Court orders or legal subpoenas

We will always inform you of required disclosures when possible.

---

6. How We Protect Your Information

We use administrative, physical, and technical safeguards to protect your information:

• Encrypted electronic health records (EHR)

• HIPAA-compliant scheduling and telehealth platforms

• Password-protected devices and secure file storage

• Limited access by authorized personnel only

---

7. Use of Third-Party Services

We may use third-party providers (e.g., for scheduling, billing, telehealth) who process your information. These services are selected carefully and required to comply with HIPAA standards through Business Associate Agreements (BAAs).

---

8. Website and Cookies

Our website may collect basic, non-identifiable information through cookies to improve site performance. This may include:

• Page visit data

• Browser type

• Device used

We do not collect personal health information via cookies. You can disable cookies in your browser settings at any time.

---

9. Policy Updates

We may update this Privacy Policy as laws change or our services evolve. Updates will be posted on our website with the new effective date. Please review it periodically to stay informed.

---

10. Contact Us

If you have questions or concerns about your privacy, please contact:

All About You Therapy Services
230 N 1680 E Ste W2
St. George, UT 84790
chanson@allaboutyoutherapyservices.com
(435) 301-3129